Accessibility

Last updated: May 4, 2026

At María, we want our online store, available at www.marialune.com, to be accessible, clear, and easy to use for as many people as possible, including people with disabilities, older adults, and users browsing with different devices or assistive technologies.

1. Our Commitment

We work to progressively improve the accessibility of our website and provide a more inclusive shopping experience.

We strive to make content understandable, navigation simple, and the main functions of the store usable in an appropriate way.

2. Accessibility Measures

Among the measures we endeavor to implement are:

• Use of clear and understandable text.
• Organized page structure using headings and sections.
• Adequate contrast between text and background whenever possible.
• Identifiable buttons and links.
• Alternative text for relevant images when possible.
• Reasonable compatibility with mobile device navigation.
• Continuous improvement of the checkout process, forms, and informational pages.

3. Compliance Status

This website is in a process of continuous improvement to align with accessibility principles applicable to e-commerce.

Some parts of the site may depend on third-party platforms, applications, or integrations. In those cases, we will work within the available technical possibilities to improve user experience.

4. Content Not Yet Fully Accessible

It is possible that some content is not yet fully accessible, for example:

• Older images without complete alternative text.
• Elements generated by external applications.
• Payment, tracking, or marketing components managed by third parties.
• Contrasts or visual elements that may require further adjustments.

We are working to identify and correct these limitations progressively.

5. Reporting Accessibility Issues

If you find an accessibility barrier on our website or have difficulty navigating, shopping, reading information, or contacting us, you can write to us at:

Email: hello@marialune.com

To help you better, please let us know:

• The page or URL where you found the problem.
• A description of the difficulty.
• The device, browser, or assistive technology used, if you wish to indicate it.

6. Request for Information in Accessible Format

If you need information about our products, orders, shipments, exchanges, or returns in a more accessible format, you can contact us at hello@marialune.com.

We will try to offer you a reasonable alternative within the shortest possible timeframe.

7. Review of This Statement

This page may be updated periodically to reflect technical improvements, changes to the website, or new applicable obligations.